Terms & Conditions

AriCléa operates through Alma Art House LLC and includes:

• AriCléa Restorative: paramedical and medical tattooing, including areola/nipple restoration, scar camouflage, navel restoration, and scalp micropigmentation
• AriCléa Ceremony: ceremonial tattoo sessions, including abstract freehand tattooing and immersive sound experiences such as the Resonance Tattoo Sound Ceremony™
• AriCléa Fine Art: original fine art paintings and related products
• AriCléa Artist EDU: tattoo education, workshops, intensives, mentorship, and apprenticeship programs
• AriCléa OS Agency: marketing strategy, branding and positioning support, website development, CRM and automation systems, lead-generation systems, content and campaign strategy, business consulting, education, implementation, and related digital-business services

AriCléa OS Agency uses GoHighLevel/HighLevel as an operating system for certain studio and agency functions, including websites, landing pages, CRM, pipelines, forms, calendars, communications, email/SMS, automations, workflows, client portals, analytics, reputation tools, and integrations.

References to “AriCléa” in these Terms refer to Alma Art House LLC where legally applicable.

You must be at least 18 years old to use our Website, book services, purchase products, or enroll in programs unless a specific service lawfully permits otherwise. You represent that information you provide is accurate and that you have authority to enter any agreement you accept.

AriCléa may use artificial intelligence and automation tools in business operations, including website development, copywriting, marketing strategy, content development, transcription, analysis, workflow automation, research, and creative exploration.

AI output may contain errors and is reviewed where appropriate. AI does not replace legal, medical, financial, regulatory, or other professional advice.

For agency clients, AriCléa will use AI-enabled features only in accordance with the applicable scope of work, client instructions, platform settings, and applicable law. Clients must not provide regulated or confidential information to an AI-enabled feature unless the engagement expressly permits it and appropriate safeguards are in place.

By submitting a form, you authorize AriCléa to contact you regarding the request or transaction. Marketing communications are subject to the Privacy Policy and applicable consent laws.

Where SMS consent is requested, consent is not a condition of purchase where prohibited by law. You may opt out of marketing texts by replying STOP and request help by replying HELP.

A. No Relationship Until Confirmed

Submitting an inquiry, downloading a free resource, or attending a workshop does not create a client, student, medical, professional, fiduciary, partnership, employment, or agency relationship. A service relationship begins only when AriCléa confirms the engagement and any required agreement, intake, consent, and payment requirements have been completed.

B. Booking Process

Current booking procedures, consultation requirements, deposits, schedules, and rates are communicated through the applicable booking system, proposal, invoice, or service agreement. AriCléa may use GoHighLevel/HighLevel, Square, or other platforms for scheduling, forms, payments, communications, and client management.

C. Tattoo and Paramedical Services

• Appointments may require a deposit or payment in full.
• Required intake and consent forms must be completed before service.
• We may decline or postpone a procedure when information provided to us indicates that performing the procedure would be unsafe, inappropriate, or outside our scope.
• Results vary based on skin type, scar characteristics, healing response, aftercare, anatomy, and other factors. No particular cosmetic or artistic outcome is guaranteed.
• Any medical or health-related information you provide is used for screening, service delivery, safety, documentation, and related lawful purposes.
• Tattoo and paramedical services are not a substitute for diagnosis or treatment by a licensed healthcare provider.
• Clients must follow all pre-care and aftercare instructions and disclose relevant conditions and medications honestly.

D. Cancellation and Rescheduling

The cancellation and rescheduling terms displayed at booking or in the applicable service agreement control. Unless a different written policy applies:

• Cancellations fewer than 14 days before a scheduled appointment may forfeit deposits and payments.
• Cancellations 14 or more days in advance may be eligible for a one-time reschedule within six months, subject to availability and the applicable booking terms.
• No-shows may forfeit deposits and payments.
• AriCléa may cancel or reschedule due to illness, emergency, safety concerns, or circumstances beyond reasonable control and will make reasonable efforts to reschedule.

Nothing in this section limits any non-waivable consumer right.

A. Ownership and Copyright

All original artwork remains protected by copyright and other intellectual-property laws. Physical ownership of a purchased original does not transfer copyright, reproduction rights, licensing rights, or commercial-use rights.

B. Pricing and Payment

Prices are in USD. Payment methods may include Square, Stripe, Kajabi, HighLevel-connected processors, HoneyBook, Venmo, Zelle, and other disclosed methods.

C. Shipping

Shipping costs are the buyer’s responsibility unless otherwise stated. Risk of loss and title transfer are governed by applicable law and the shipping terms presented for the purchase. Buyers must inspect shipments promptly and notify us of damage within the period stated in the applicable purchase terms.

D. Pickup and Delivery

Local pickup may be available by appointment at our Orange, California studio. Local delivery may be available at our discretion.

E. Returns and Refunds

Sales are generally final except where a refund, cancellation, return, chargeback, or other remedy is required by applicable law or expressly stated in the applicable purchase agreement.

A. Enrollment and Access

Enrollment is confirmed upon payment or execution of an approved payment plan. Digital access is personal and may not be shared, transferred, or resold.

B. In-Person Intensives and Apprenticeship

Schedules and locations are provided at enrollment and may reasonably change with notice. Participants must follow studio health, safety, hygiene, professional-conduct, confidentiality, and accessibility standards.

C. Independent Status

Education enrollment does not create employment, partnership, joint venture, or agency status. Students remain responsible for their own licensing, permits, insurance, taxes, business decisions, client safety, and compliance with laws applicable to their practice.

D. No Guaranteed Results

Education is provided for instruction and support. No income, client volume, bookings, business growth, certification, licensing outcome, or financial result is guaranteed.

A. Scope

Agency services may include strategy, positioning, marketing planning, content systems, website development, SEO support, CRM configuration, GoHighLevel implementation, automations, lead-generation systems, email/SMS workflows, analytics, campaign support, reputation systems, training, workshops, consulting, and related services.

The exact deliverables, timeline, fees, responsibilities, platform costs, and revisions are governed by the applicable proposal, statement of work, order form, invoice, or service agreement.

B. Client Responsibilities

Agency clients are responsible for:

• Providing accurate information and timely approvals
• Owning or lawfully licensing all content, trademarks, images, customer lists, and data supplied to AriCléa
• Maintaining required business licenses, professional credentials, insurance, privacy notices, terms, consent mechanisms, and regulatory compliance
• Obtaining lawful consent for email, SMS, calls, advertising audiences, cookies, and data collection where required
• Providing legally compliant claims, testimonials, pricing, disclosures, and promotional materials
• Maintaining access and ownership of third-party accounts unless otherwise agreed
• Reviewing and approving material before publication when approval is requested

C. Third-Party Platforms

Agency services may depend on GoHighLevel/HighLevel, Google, Meta, Instagram, YouTube, TikTok, Pinterest, payment processors, domain registrars, website hosts, email/SMS carriers, advertising networks, analytics services, and other third-party providers.

AriCléa does not control third-party outages, policy changes, suspensions, algorithm changes, account restrictions, deliverability, advertising approvals, search rankings, or platform pricing.

D. Marketing and Performance Disclaimer

Marketing results vary based on market conditions, competition, budget, offer, pricing, creative, sales process, client responsiveness, platform policies, and other factors. AriCléa does not guarantee a particular number of leads, appointments, followers, rankings, sales, revenue, return on advertising spend, or other business result.

E. Advertising Accounts and Budgets

Unless expressly included in writing, advertising spend paid to Google, Meta, or another platform is separate from AriCléa’s service fees. Client advertising accounts remain subject to the platform’s own policies and approval processes.

F. GoHighLevel Operating System

Where AriCléa configures GoHighLevel for an agency client, the client remains responsible for the legality and accuracy of the data, communications, consent records, offers, claims, and customer interactions placed into the system.

Unless expressly agreed otherwise, the client owns or controls its business data and third-party account credentials. AriCléa may retain limited administrative access as needed to provide contracted services.

G. Data Processing

When AriCléa processes a client’s customer or lead data on the client’s behalf, the parties may enter into a Data Processing Addendum or equivalent data-processing terms. Those terms govern processor/service-provider responsibilities where required by applicable law.

If an agency service, software configuration, membership, or support plan renews automatically:

• The price, renewal interval, and material terms will be disclosed before purchase.
• Required authorization for recurring charges will be obtained.
• Required renewal notices and cancellation mechanisms will be provided.
• You may cancel according to the cancellation method stated in your order or service agreement.
• Cancellation generally stops future renewals but does not erase amounts already earned or otherwise lawfully due.

Nothing in these Terms waives rights under California automatic-renewal or other applicable consumer-protection laws.

Unless the applicable order, proposal, or service agreement states otherwise, payments, deposits, program fees, and completed services are non-refundable to the fullest extent permitted by law.

This policy does not waive any non-waivable statutory refund, cancellation, chargeback, accessibility, consumer-protection, or other legal right.

For agency subscriptions, recurring services, and memberships, the specific cancellation terms presented before purchase control.

Membership fees and access are governed by the terms presented at enrollment. Memberships may be canceled according to the applicable cancellation process. Upon effective cancellation, access may end at the conclusion of the paid period unless otherwise stated.

We may modify or discontinue membership benefits with reasonable notice where required. Violations of community standards may result in termination, subject to applicable law.

Where a media release or consent is presented separately, that release governs the permitted use of your name, image, likeness, voice, work samples, testimonials, photographs, and recordings.

For students who voluntarily provide content through a program, AriCléa may use that content for educational or promotional purposes only to the extent permitted by the applicable consent or release.

Where no separate release is provided, submission of content does not automatically grant an unlimited publicity license unless the Terms, Privacy Policy, or applicable agreement clearly provides one and applicable law permits it.

All Website content, artwork, photographs, videos, logos, trademarks, course materials, frameworks, training materials, business systems, copy, designs, and other materials are owned by AriCléa/Alma Art House LLC or licensed to us unless otherwise stated.

You may not copy, reproduce, resell, distribute, publish, modify, reverse engineer, or create derivative works from proprietary materials without written permission.

Agency clients receive only the rights expressly granted in their service agreement. Unless the agreement states otherwise, third-party software, stock assets, fonts, templates, plugins, and platform licenses remain subject to their own licenses.

Participants and agency clients must protect confidential information received through an engagement, including proprietary frameworks, business information, unpublished campaigns, client information, credentials, pricing, strategies, and materials identified as confidential.

Confidentiality obligations do not apply to information that is publicly available through no breach, was already lawfully known, is independently developed, or must be disclosed by law.

Information provided through AriCléa services, programs, Website, workshops, consulting, and communications is educational and informational unless a written agreement expressly states otherwise.

Nothing provided by AriCléa constitutes legal, tax, accounting, medical, psychological, investment, insurance, or regulatory advice. Consult the appropriate licensed professional before relying on information for a regulated decision.

Service clients may be photographed or documented for portfolio, educational, or marketing purposes only as permitted by the applicable consent or release.

Where a separate opt-in or written release is required, we will seek that authorization before using identifiable content for promotional purposes. Clients may contact info@almaarthouse.co to request that future promotional use cease, subject to legal and contractual limitations and to content already lawfully published.

AriCléa aims to provide an accessible digital experience and to substantially conform its Website and controlled digital content to WCAG 2.1 Level AA.

Accessibility is an ongoing process. Third-party platforms may not be fully under our control. If you encounter a barrier, contact info@almaarthouse.co with “Accessibility Request.” We will make reasonable efforts to provide an accessible alternative where appropriate and required.

Your use of the Website and services is also subject to the AriCléa Privacy Policy.

Where AriCléa processes data for an agency client, the client may act as controller/business and AriCléa as processor/service provider. Clients must comply with applicable privacy, marketing, security, consumer-protection, and data-retention requirements and must use appropriate notices and consent mechanisms.

To the maximum extent permitted by applicable law, Alma Art House LLC, doing business as AriCléa, and its owners, employees, contractors, collaborators, and affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, clients, or business opportunities arising from use of the Website, services, programs, agency services, or third-party platforms.

We are not responsible for third-party platform outages, account suspensions, algorithm changes, advertising disapprovals, carrier filtering, shipping delays, or unauthorized actions caused by third parties.

For paid services, our aggregate liability for a claim arising from the applicable engagement will not exceed the amount actually paid to AriCléa for the specific service giving rise to the claim during the ninety (90) days preceding the event giving rise to the claim, except to the extent such limitation is prohibited by law.

Nothing in these Terms limits liability that cannot lawfully be limited, including liability arising from fraud, willful misconduct, or other non-waivable obligations.

To the extent permitted by law, you agree to indemnify and hold harmless Alma Art House LLC, doing business as AriCléa, and its owners, representatives, contractors, and affiliates from claims, damages, liabilities, costs, and reasonable attorneys’ fees arising from your unlawful use of our services, violation of these Terms, infringement of third-party rights, or content/data you supplied that you did not have the right to provide.

This provision does not require you to indemnify us for our own conduct to the extent prohibited by applicable law.

Please read this section carefully.

To the maximum extent permitted by law, disputes arising from these Terms or an AriCléa service may be resolved through individual binding arbitration administered by JAMS under its applicable consumer or streamlined rules, unless the applicable law or written agreement provides otherwise.

Arbitration may occur in Orange County, California, or remotely by video conference. California substantive law applies where permissible.

Either party may seek temporary or emergency equitable relief from a court where necessary to protect confidential information, intellectual property, or prevent immediate irreparable harm. Claims within the jurisdictional limits of small claims court may be brought there.

Any class-action or representative-action waiver applies only to the extent enforceable under applicable law.

If California or federal law gives you a non-waivable right to pursue a claim in court, agency, administrative forum, or another venue, that right is preserved.

Opt-out: To the extent permitted and required for this arbitration provision, you may opt out by sending written notice to info@almaarthouse.co within 30 days after first accepting these Terms. The notice must identify your name, email address, and statement that you opt out of the arbitration provision.

These Terms are governed by California law, except to the extent federal law or another mandatory law applies.

For matters that may lawfully be litigated in court and are not subject to arbitration, venue will be in a court of competent jurisdiction in Orange County, California, unless another venue is required by law.

AriCléa intends to operate its services in accordance with applicable federal, California, and local laws and regulations relevant to the service being provided.

Nothing in these Terms requires a consumer, client, or agency customer to waive a non-waivable legal right. If a provision conflicts with mandatory law, the mandatory law controls to the extent of the conflict.

Agency clients remain responsible for laws applicable to their own industries and customer relationships, including privacy, accessibility, advertising, professional licensing, health-information, telemarketing, email/SMS, employment, tax, and consumer-protection requirements.

Third-party services may have separate terms, privacy policies, licenses, fees, and limitations. These include GoHighLevel/HighLevel, Google, Meta, Instagram, YouTube, TikTok, Pinterest, Square, Stripe, Kajabi, HoneyBook, Zoom, payment providers, carriers, domain registrars, and other integrated services.

Use of those services is subject to their current terms. AriCléa does not guarantee continued availability or functionality of any third-party platform.

We may update these Terms to reflect changes in services, technology, law, or business operations. Updated Terms become effective when posted unless a different effective date is stated.

For material changes affecting active paid engagements, we will provide notice where required by law or contract.

If any provision is found unenforceable, it will be modified or severed to the minimum extent necessary, and the remaining provisions will remain effective.

These Terms, the Privacy Policy, and any applicable proposal, statement of work, order form, service agreement, consent, release, or enrollment agreement constitute the agreement governing the relevant transaction. If a signed engagement agreement conflicts with these Terms, the signed agreement controls for that engagement.

AriCléa, DBA Alma Art House LLC
940 W Chapman Ave, Suite 202
Orange, CA 92868
Website: ariclea.co and aricleaagency.co
Email: info@almaarthouse.co
Phone: (714) 497-0106

By using a digital property where these Terms are presented, booking a service, purchasing a product, subscribing to a service, or enrolling in a program, you acknowledge that you have reviewed these Terms and agree to them to the extent permitted by applicable law.